Beyond Digital Transformation: A Qualitative Thematic Analysis of Inclusive HR Resilience, Change Management, and Talent Sustainability in the Age of AI
DOI:
https://doi.org/10.59971/jumawa.v3i4.494Keywords:
AI governance, Change Management, Inclusive HR Resilience, Talent Sustainability, Thematic AnalysisAbstract
This study examines how organizations move beyond technology-centered digital transformation toward more human-centered models of HR resilience in the age of AI. Using a qualitative design based on thematic analysis of recent documents, the study synthesizes evidence on inclusive HR governance, change management, talent sustainability, and employee experience in AI-enabled workplaces. The document corpus indicates that AI creates value in HR only when embedded in governance arrangements that preserve human accountability, transparency, bias mitigation, and appeal mechanisms in high-stakes employment decisions. The analysis identifies four themes: inclusive HR governance; change management as a social process; talent sustainability through continuous learning and mobility; and trust, justice, and well-being as mechanisms of resilient transformation. Taken together, the findings suggest that resilient AI transformation depends less on automation alone than on participatory implementation, hybrid human-AI decision models, and sustained investment in employee capability building. The study contributes an integrative framing of inclusive HR resilience as the intersection of governance resilience, adaptive change capacity, and talent resilience.
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