DIPOATMODJO, T. S. P. The Role of Empathy in Enhancing Customer Satisfaction: A Case Study of Laundry Services in Makassar. Management, Economics, Trade, and Accounting Journal (META-JOURNAL), [S. l.], v. 1, n. 5, p. 215–218, 2024. Disponível em: https://abadiinstitute.org/index.php/META/article/view/294. Acesso em: 26 apr. 2026.