Strategy To Improve The Performance Of Creative Industries SMEs Through The Development Of Innovation In The Field Of Marketing, Finance And Human Resources At SMEs Pasuruan

Authors

  • Diana Dwi Kusumasari Department of Magister Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia
  • Bachtiar Wijaya Department of Magister Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia
  • Sudarmiatin Department of Magister Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia
  • Trisetia Wijijayanti Department of Magister Management, Faculty of Economics and Business, Universitas Negeri Malang, Indonesia

DOI:

https://doi.org/10.59971/meta-journal.v3i3.399

Keywords:

MSMEs creative industries, Marketing Innovation, Financial Management, Human Resources Development

Abstract

This study aims to analyze innovation development strategies in the field of marketing, finance, and Human Resources (HR) as an effort to improve the performance of creative industry SMEs in Pasuruan. The background of this study is based on the phenomenon that although the creative industry sector contributes significantly to the regional economy, many MSMEs still face obstacles in digitizing marketing, financial management, and Human Resource Capacity Development. This study uses a descriptive qualitative approach to data collection techniques through in-depth interviews, field observations, and documentation. Informants of the study consisted of creative UMKM actors, officials of Pasuruan City Cooperatives and UMKM offices, as well as local business actors. The Data were analyzed using the Miles, Huberman & SaldañA (2018) interactive analysis model, which includes the stages of data reduction, data presentation, and conclusion. The results show that marketing innovation through digital strategies and creative branding is able to expand market reach, while financial digitization increases business efficiency and transparency. On the other hand, the development of creative human resources is a major driving factor in encouraging innovation and business sustainability. The synergy of the three aspects of innovation proved to be more effective in increasing productivity, turnover, and competitiveness of MSMEs compared to the implementation of some innovations.

Downloads

Download data is not yet available.

References

Astrini, N. J., Rakhmawati, T., Sumaedi, S., Bakti, I. G. M. Y., Yarmen, M., & Damayanti, S. (2020). Innovativeness, Proactiveness, and Risk-taking: Corporate Entrepreneurship of Indonesian SMEs. IOP Conference Series: Materials Science and Engineering, 722(1), 0–12. https://doi.org/10.1088/1757-899X/722/1/012037

Barugahara, F., & Maumbe, B. (2018). Mengembangkan Model Inkubator Bisnis untuk Universitas Wirausaha : Kasus Bindura Universitas Pendidikan Sains. 20–21.

Bhaktiar, P., Mursitama, T. N., So, I. G., Abdinagoro, S. B., & Dwidienawati, D. (2023). Networking Capability and Learning Capability as Determinants of Firm Performance Mediated by Business Model Innovation. WSEAS Transactions on Information Science and Applications, 20, 178–188. https://doi.org/10.37394/23209.2023.20.21

Dan, T., & Kewirausahaan, D. A. N. (2021). Manajemen umkm dan kewirausahaan.

Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086

Diez-Martin, F., Blanco-Gonzalez, A., & Prado-Roman, C. (2019). Research challenges in digital marketing: Sustainability. Sustainability (Switzerland), 11(10). https://doi.org/10.3390/su11102839

Hakala, H., O’Shea, G., Farny, S., & Luoto, S. (2020). Re-storying the Business, Innovation and Entrepreneurial Ecosystem Concepts: The Model-Narrative Review Method. International Journal of Management Reviews, 22(1), 10–32. https://doi.org/10.1111/ijmr.12212

Hardini, M. G., Khaizure, T., & Godwin, G. (2024). Startupreneur Business Digital (SABDA) Exploring the Effectiveness of E-Learning in Fostering Innovation and Creative Entrepreneurship in Higher Education. 3(1), 34–42.

Klein, M., & Spychalska-Wojtkiewicz, M. (2022). The Role of Design Management in Creation of Sustainable Business Models. Energies, 15(15). https://doi.org/10.3390/en15155481

Kurniawati, E., Idris, I., Handayati, P., & Osman, S. (2021). Digital transformation of MSMEs in Indonesia during the pandemic. Entrepreneurship and Sustainability Issues, 9(2), 316–331. https://doi.org/10.9770/jesi.2021.9.2(21)

Kusuma, A. P., Ardista, R., Nur, A., Munandar, I., & Bekasi, K. (2025). HUMAN CAPITAL DALAM BANK SYARIAH : ANTARA BAROKAH , TURNOVER , DAN KOMPETENSI DIGITAL BAROKAH , TURNOVER , DAN KOMPETENSI DIGITAL. 3(1).

Legi, H. (2023). Economics and Digital Business Review Inovasi Pembelajaran Kewirausahaan di Perguruan Tinggi: Penerapan Desain Kontekstual sebagai Solusi. Penerapan Desain Kontekstual…, 4(2), 309–314.

Nastiti, F. E., Ni’mal ’abdu, A. R., & Kajian, J. (2022). Kesiapan Pendidikan Indonesia Menghadapi era society 5.0. Edcomtech, 5(1), 61–66.

Nikam, J., & Melati, K. (2024). Aiding Circular Business Transitions in Southeast Asian Small and Medium sized Enterprises (SMEs) Through Identifying Barriers and Enablers—a Case Study of Thailand based SMEs. Circular Economy and Sustainability, 4(4), 2889–2907. https://doi.org/10.1007/s43615-023-00318-6

Nisa, C., & Pramesti, D. A. (2020). How Do Effective Digital Marketing and Brand Ambassador Stimulate Purchase Intention Today? 436, 365–367. https://doi.org/10.2991/assehr.k.200529.075

Nurhilalia, Rahman Kadir, A., Mahlia, M., Jusni, & Aditya, H. P. K. P. (2019). Determinant of market orientation on SME performance: RBV and SCP perspective. Journal of Distribution Science, 17(9), 35–45. https://doi.org/10.15722/jds.17.09.201909.35

Oktavianto, R. (2021). Inovasi Pembelajaran Produk Kreatif dan Kewirausahaan Berbasis Etika Bisnis Digital dan Lingkungan Untuk Membentuk Wirausaha Anti Cyberfraud dan Pro …. Learning and Curriculum Inovation Paper, May, 0–10. https://www.researchgate.net/profile/Rizki-Oktavianto/publication/351983964_Inovasi_Pembelajaran_Produk_Kreatif_dan_Kewirausahaan_Berbasis_Etika_Bisnis_Digital_dan_Lingkungan_Untuk_Membentuk_Wirausaha_Anti_Cyberfraud_dan_Pro_Lingkungan/links/60b38eac92851

Pangkey, C., Lengkong, J., Legi, M., & Rorimpandey, W. H. F. (2023). Application of the Project-Based Learning Model To Improve Indonesian Language Learning Outcomes for Class V Elemntary School Students. Journal of Educational Learning and Innovation (ELIa), 3(2), 303–317. https://doi.org/10.46229/elia.v3i2.724

Purba, M. I., Simanjutak, D. C. Y., Malau, Y. N., Sholihat, W., & Ahmadi, E. A. (2021). The effect of digital marketing and e-commerce on financial performance and business sustainability of MSMEs during COVID-19 pandemic in Indonesia. International Journal of Data and Network Science, 5(3), 275–282. https://doi.org/10.5267/j.ijdns.2021.6.006

PURNAMASARI, P., PRAMONO, I. P., HARYATININGSIH, R., ISMAIL, S. A., & SHAFIE, R. (2020). Technology Acceptance Model of Financial Technology in Micro, Small, and Medium Enterprises (MSME) in Indonesia. Journal of Asian Finance, Economics and Business, 7(10), 981–988. https://doi.org/10.13106/jafeb.2020.vol7.no10.981

Susilowati, E., Rezika, H. N., Rifaldo, M. I., Hidayat, T., & Muttaqien, D. D. (2024). Strategi Manajemen Inovasi Dan Kreatifitas Dalam Pengembangan Bisnis Kedai Kopi Imah Uing (IU). DIGIBE : Digital Business and Entrepreneurship Journal, 2(1), 17–26. https://journal.feb.uniku.ac.id/digibe/article/view/17

Tekstil, U. (2024). Jurnal Ekonomi , Bisnis , dan Pengaruh Manajemen Inovasi dan Kinerja Rantai Pasok. 4(1), 116–124.

Ukkas, I. (2018). Pengembangan sdm berbasis pelatihan keterampilan dan pemberdayaan pemuda. Prosiding Seminar Nasional, 3(1), 120–125.

Wagner, S. Van, & Faria, A. (2010). Department of Marketing and Consumer Studies College of Management and Economics Advanced Marketing MCS 3000 / FALL 2010.

Downloads

Published

2025-12-02

How to Cite

Kusumasari, D. D., Wijaya, B., Sudarmiatin, & Wijijayanti, T. (2025). Strategy To Improve The Performance Of Creative Industries SMEs Through The Development Of Innovation In The Field Of Marketing, Finance And Human Resources At SMEs Pasuruan. Management, Economics, Trade, and Accounting Journal (META-JOURNAL), 3(3), 559–570. https://doi.org/10.59971/meta-journal.v3i3.399

Issue

Section

Article